This year’s finalists demonstrate a shift toward complex infrastructure modernization. Among the contenders, Asda Express and Deliverect are recognized for consolidating on-demand picking workflows into a single application, while Iceland and SAI are cited for deploying AI-driven loss prevention systems to curb shrinkage. Cardfactory and Retail Response also earned a spot for their rapid PoS software rollout across hundreds of locations, executed with minimal disruption to daily trade.
Other notable implementations include Castore’s integration with Patchworks to automate pricing flows, and the East of England Co-op’s adoption of TNS Secure SD-WAN to stabilize its multi-site network. The list further features the digital shelf transformation at Waitrose via SOLUM’s electronic labels and the AI-powered commerce platforms utilized by brands like John Lewis. The awards ceremony at The HAC will be presided over by broadcaster Aurie Styla, marking a pivotal moment for these firms as they showcase how technical expertise drives operational efficiency.
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